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Privacy policy

Privacy Policy

Last Updated: August 7, 2026

At Pinsh Diamond ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Any information you provide when contacting customer support

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral URLs

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Respond to inquiries.

  • Improve our website, products, and services.

  • Prevent fraud and enhance website security.

  • Comply with legal obligations.

  • Send promotional emails and marketing communications (only where permitted by law or with your consent).

Payment Information

For your security, Pinsh Diamond does not store your complete payment card details.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

Cookies

We use cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic.

  • Measure marketing performance.

  • Personalize your shopping experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

  • Government or legal authorities when required by law

These third parties are only permitted to use your information to provide services on our behalf.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer service

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

  • Request a copy of your personal information.

  • Object to certain processing activities.

To exercise your rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will promptly delete it.

International Customers

If you access our website from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Pinsh Diamond

Email: pinshdiamond@gmail.com

We are committed to protecting your privacy and providing a safe and secure shopping experience.